French Gerleman Launches New Online Ordering Website & Mobile App

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French Gerleman Launches New Online Ordering Website & Mobile App

We understand getting the products and information you need for a project or job should be fast, easy and convenient. That’s why we designed our new website and mobile app around the specific business requirements of today’s busy industry professionals. Our enhanced e-Commerce platform offers instant access to more than $24 million of in-stock products, images and specification information.

Save time and consolidate your purchase orders with French Gerleman. You’ll have instant access to more than 40 product categories including the latest products and technologies in Automation, Electrical Supply, Datacom, Power Transmission and Safety. Plus, we’ll keep you updated on relevant training options, upcoming events and new products that help streamline your business and make you more profitable.

The new frenchgerleman.com focuses on three core customer requirements – speed, convenience and increased mobility.

Speed

We offer several online options designed to quickly get you to the information you need:

  • Predictive Search – Available options displayed as you type in product numbers.
  • Product Attributes – Quickly narrow and refine your product search results by specific attributes.
  • Price and Availability – Instant access to account pricing and real-time inventory levels
  • Customer Part Numbers (CPN) – Search for products by your unique part number.
  • Product Groups – Create lists of products you order most often.
  • Quick Order Pad – Enter part numbers freeform and add to cart.
  • e-Quote – Review and approve quote online and place order online.
  • Punchout – Access and integrate frenchgerleman.com through your procurement platform.

Convenience

We’ve included a variety of online features designed to make your online experience convenient and simple:

  • Locations, Maps & Phone Numbers – Instant access to important branch information.
  • 24-Hour Emergency Service – Available after hours, weekends and holidays.
  • Events & Training – List of upcoming activities and online registration.
  • Manufacturer Search – View available products by manufacturer.
  • Credit Card Payment – Convenient credit card payment and procurement options.
  • Order History – View all orders placed on or offline. Multiple search options available.
  • Order Confirmations – Receive an e-mail confirmation confirming all your order details.
  • Shipment Tracking – Access a tracking number for all UPS and FedEx shipments.
  • Delivery Notifications – Know when you order has arrived at the jobsite or for a pending project.
  • Request Quote – Looking for something unique? Submit an online quote request.
  • Return Request – Have a need to return product? Start the process with an online request.
  • Account Dashboard – Manage all your account options through a convenient dashboard.
  • My Saved Cart – Save your cart(s) and place your order(s) at a later time or date.
  • Blog – Get current news about services, events, trends and new products.

Mobility

Whether you’re in a warehouse, on a job site, or just need to place an order after normal business hours, French Gerleman offers online options that meet your growing expectations for increased mobility:

  • Responsive Design – Website is configured to adapt to multiple platforms and devices ensuring a user-friendly experience.
  • Phone App (Android & iPhone) – Access important account information from your phone, scan bar codes and add products to your shopping cart, forward product photos and information for quote requests.

To get started, visit frenchgerleman.com/register. If you’re a current customer, we’ll match your online registration request with your active account information. Allow 24 hours for account set-up and e-mail confirmation. If you’re new to French Gerleman, you can order via credit card or submit an online credit application to be considered for open account terms.


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French Gerleman Introduces eQuote

We are excited to announce our latest electronic tool to make your ordering process even more convenient – eQuote! We’ve had requests from customers to help streamline the ordering process with an eQuote functionality and, at French Gerleman, it is our goal to offer easy and efficient ordering options for our customers.

eQuote photo 2

 

Customers with an fgorders.com account can now review and approve any of their active quotes online.  If changes or updates are needed to the quote – no problem – their French Gerleman sales representative can update the quote with in-stock and special order items.

At their convenience, customers can also go online reference the specific quote number, add the quoted items to their shopping cart and check-out or submit the order. Quotes are active for 30 days, but can be updated and re-issued by contacting their French Gerleman sales rep.

The eQuote functionality allows customers simplify the approval process. A purchasing manager might need to approve a quote before ordering and, with the eQuote, they have the most up-to-date, accurate pricing for in-stock and special order items that can then be presented and approved.

If you don’t already have a French Gerleman online account set up, what are you waiting for? You can register HERE, or feel free to call your account representative to learn more about our many convenient online capabilities.